Analysis of Factors Associated with Work Performance of Inpatient Nurse in Dr. Wahidin Sudirohusodo Hospital, Makassar, Indonesia
DOI:
https://doi.org/10.26911/thejhpm.2024.09.01.06Abstract
Background: Hospital is a health service institution that provides complete individual health services. The success of a hospital is determined by the performance of its employees. To improve the quality of health services, nurses who are reliable and have good performance are needed. Good nurse performance is expected to have a positive impact on organizational performance, in this case, the hospital itself. This study aims to identify and analyze the factors that influence nurse performance.
Subjects and Methodes: The study design used descriptive analytic using a cross sectional approach. Study location at Dr. Wahidin Sudirohusodo Central General Hospital Makassar in March 2023. Subjects were 272 nurses in the Inpatient Room. Quantitative data analysis, namely univariate, bivariate and path analysis.
Results: Motivation affects nurse performance (b = 0.63; 95% CI = 0.55 to 0.72; p < 0.001). Job satisfaction affects nurse performance (b = 0.20; 95% CI = 0.30 to 0.30; p < 0.001). Discipline affects nurse performance (b = 0.11; 95% CI = 0.01 to 0.23; p = 0.049). Motivation has an effect on discipline (b = 0.46; 95% CI = 0.39 to 0.53; p < 0.001). Job satisfaction affects discipline (b = 0.30; 95% CI = 0.21 to 0.39; p < 0.001). Leadership effect on discipline (b = 0.27; 95% CI = 0.21 to 0.35; p < 0.001). Motivation has an effect on job satisfaction (b = 0.31; 95% CI = 0.24 to 0.38; p < 0.001). Stress has an effect on job satisfaction (b = 0.06; 95% CI = 0.01 to 0.12; p = 0.036). Leadership influences job satisfaction (b = 0.21; 95% CI = 0.15 to 0.29; p < 0.001). Work environment influences job satisfaction (b = 0.52; 95% CI = 0.45 to 0.59; p < 0.001).
Conclusion: Nurse performance is influenced by motivation, work discipline, work stress, job satisfaction, leadership, and work environment.
Keywords: Motivation, discipline, work stress, job satisfaction, leadership, work environment, nurse performance
Correspondence: Andreza. Master’s Program in Public Health, Graduate School, Universitas Sebelas Maret. Jl Ir. Sutami 36 A Kentingan Surakarta, Jawa Tengah, Indonesia. Email : Andrezafauzialghifary@gmail.com. Mobile: 085299015320.
References
Al-Aameri A (2000). Job Satisfaction and Organizational Commitment for Nurses. Saudi Med. J. 21(531–535).
Anwar A (2012). Hubungan pengetahuan, motivasi dan supervisi dengan kinerja perawat dalam melaksanakan patient safety di RSUP Dr. Wahidin Sudiro-husodo Makassar (The relationship between knowledge, motivation and supervision with the performance of nurses in implementing patient safety at Dr. Wahidin Sudirohusodo Hospital, Makassar). Universitas Hasanuddin.
Ariko R, Sumarni T (2021). Hubungan motivasi kerja dengan kinerja perawat di ruang rawat inap RSUD Ajibarang (The relationship between work motivation and nurse performance in the inpatient room of Ajibarang Hospital). Jurnal Ilmu Kesejatan. 10. doi: https://doi.-org/10.32534/jik/20umc.v10i1.1975.
Cahyandaru Z, Tamtomo D, Soemanto RB (2019). Linear regression analysis on factors affecting health surveillance personnel performance in early detection of preeclampsia in Semarang, Central Java. Int J Health Policy Manage. 4(1): 13–22. https://doi.org/-10.26911/thejhpm.2019.04.01.02.
Chen L (2004). Examining the effect of organization culture and leladership behaviors organizational commitment job satisfaction and job performance small and middle sized firms of taiwan. American Academy of Business. 432–438.
Danim S (2004). Motivasi kepemimpinan dan efektifitas kelompok (Leadership motivation and group effectiveness). Bandung: PT Remaja Rosda Karya.
Doloh N, Tamtomo D, Sulaeman ES (2018). Factors affecting work performance among nurses in delivering health service for the national health insurance patients at Dr. Moewardi Hospital, Surakarta. Int J Health Policy Manag, 3(1): 20–25. https://doi.org/10.269-11/thejhpm.2018.03.01.03.
Elianti (2020). Pengaruh disiplin kerja terhadap kinerja pegawai pada kantor badan pertanahan nasional Kabupaten Wajo (The effect of work discipline on employee performance at the Wajo Regency national land agency office). Universitas Muhammadiyah Makassar.
Hafid I (2019) Pengaruh beban kerja, stress kerja, kepuasan kerja terhadap kinerja karyawan pada PT PLN (Persero) UP2B Sistem Makassar. (The impact of workload, workplace stress, job statisfaction towards employee performance at PT PLN (Persero) UP2B Makassar System). Universitas Hasanuddin.
Hasibuan (2015). Pengertian Disiplin Kerja (Definition of Work Discipline). Jakarta: PT Refika Aditama.
Hastuti (2021). Pengaruh motivasi dan ling-kungan kerja terhadap kinerja melalui kepuasan kerja sebagai variabel inter-vening pegawai puskesmas di Kabupa-ten Mamuju (The effect of motivation and work environment on performance through job satisfaction as an intervening variable for puskesmas employees in Mamuju Regency). Universitas Hasanuddin.
Hastutiningsih TA (2018). Pengaruh Beban Kerja dan Lingkungan Kerja Terhadap Kinerja Karyawan Dimediasi Stres Kerja (Studi Pada PT. MSV Pictures Yogyakarta) (The Influence of Work-load and Work Environment on Em-ployee Performance Mediated by Work Stress (Study at PT. MSV Pictures Yogyakarta). Universitas Islam Indonesia.
Irwadi, Zulfendri, Aulia D (2018). The associations of ward head direction and incentive with nurse performance at arun LNG Hospital, Lhokseumawe, Aceh. Int. J. Health Policy Manag. (2): 114-117. https://doi.org/10.26911/the-jhpm.2018.03.02.08.
Kementerian Kesehatan RI (2021). Peraturan menteri kesehatan republik Indonesia Nomor 14 (Regulation of the Minister of Health of the Republic of Indonesia Number 14). Jakarta.
Lestari L, Harmon (2017). Pengaruh lingkungan kerja terhadap kinerja karyawan (The influence of the work en-vironment on employee performance). Jurnal Administrasi Niaga. 3(2); 94–103.
Logahan JM (2015). Analisis pengaruh lingkungan kerja dan pemberian kompensasi terhadap kinerja karyawan CV Mum Indonesia (Analysis of the effect of the work environment and compen-sation on the performance of employees of CV Mum Indonesia). Jurnal Manajemen. 3(1): 573–586. https://-doi.org/10.21512/bbr.v3i1.1344.
Muhiddin N (2013). Faktor-faktor yang berhubungan dengan kinerja perawat dalam pelaksanaan asuhan keperawatan di ruang rawat inap private care center RSUP Dr. Wahidin Sudirohusodo (Factors related to the perfor-mance of nurses in the implementation of nursing care in private care center inpatient rooms at RSUP Dr. Wahidin Sudirohusodo). Universitas Hasanuddin. Available at: http://repository.unhas.-ac.id:443/id/eprint/8409.
Nuraida K (2011). Faktor-faktor yang berhubungan dengan kinerja perawat pelaksana di ruag rawat inap Rumah Sakit Islam Faisal Makassar (Factors related to the performance of implementing nurses in the inpatient room of Faisal Islamic Hospital Makassar). UIN Alauddin.
Nursalam (2012). Manajemen keperawatan : aplikasi dalam praktik keperawatan profesional (Nursing management: applications in professional nursing practice). Jakarta: Salemba Medika.
Oktari T (2017). Pengaruh motivasi kerja terhadap kinerja tim perawat dalam kelengkapan rekam medis pasien rawat inap di RS Jiwa Prof. Dr. Muhammad Ildrem Provinsi Sumatera Utara (The influence of work motivation on the performance of the nursing team in the completeness of inpatient medical records at the Prof. Mental Hospital. Dr. Muhammad Ildrem North Sumatra Province). Universitas Sumatera Utara.
Pengestuti RD, Hernawati S, Ningtyias FW (2018). Factors associated with health personnel performance in tuberculosis control using “ACHIEVE” model. Int. J. Health Policy Manag. 3(1): 71–75. Doi: https://doi.org/10.26911/thejhpm.2018.03.02.02.
Pasaribu E (2016). Pengaruh iklim organisasi dan kualitas kehidupan kerja terhadap kinerja pegawai dinas sosial Provinsi Bali (The influence of organizational climate and quality of work life on the performance of social service employees in the Province of Bali). E-Jurnal Manajemen Unud. 5; 7785–7890.
Potu A (2003). Kepemimpinan, motivasi, dan lingkungan kerja pengaruhnya ter-hadap kinerja karyawan pada kanwil ditjen kekayaan negara Suluttenggo dan Maluku Utara di Manado (Leadership, motivation, and work environment influence employee performance at the regional office of the Directorate General of State Assets in North Sulawesi and North Maluku in Manado). EMBA. 1208–1218.
Purnawan A (2021). Faktor-faktor yang ber-hubungan dengan kinerja perawat dalam melaksanakan pencegahan infeksi nosokomial di ruang rawat inap RSIA vitalaya kota Tangerang Selatan (Factors related to the performance of nurses in carrying out nosocomial infection prevention in the RSIA vitalaya inpatient room, South Tangerang city). J Midwifery Womens Health. 1. Available at: http://openjournal.-wdh.ac.id/index.php/Map/index.
Ratna SL (2022). Pengaruh perceived organizational support, human relation, kompetensi, dan disiplin kerja terhadap kinerja karyawan (The effect of perceived organizational support, human relations, competence, and work discipline on employee performance). Jurnal Dimensi. 11; 115–126.
Riswan (2013). Faktor determinan yang berhubungan dengan kualitas pelayanan rawat inap di RSUP Dr. Wahidin Sudirohusodo (The determinant factors related to the quality of inpatient services at RSUP Dr. Wahidin Sudirohusodo). Universitas Hasanuddin.
Robbins SP, Judge TA (2021). Organizational behavior. updated global edition. 7th edn. New Jersey: Pearson Education.
Safitri AE (2020). Pengaruh stres kerja ter-hadap produktivitas kerja karyawan pada PT. Telkom Witel Bekasi (The effect of work stress on employee work productivity at PT. Telkom Witel Bekasi). Jurnal Manajemen, Ekonomi, Akuntansi. Doi: https://dx.doi.org/-10.31955/mea.vol4.iss1.pp116-126.
Saleh MFG (2023). Analisis pengaruh stres kerja, beban kerja, penghargaan dan sanksi kerja terhadap kinerja kerja pada perawat ruang inap RS Azra Kota Bogor (Analysis of the effect of work stress, workload, rewards and work sanctions on work performance in in-patient nurses at Azra Hospital, Bogor City). Jurnal Manajemen dan Adminis-trasi Rumah Sakit. 7. Doi: http://dx.-doi.org/10.52643/marsi.v7i1.2923.
Sari TT (2017). Analisis pengaruh kepuasan kerja, dukungan organisasi dan gaya kepemimpinan terhadap motivasi kerja dan kinerja karyawan (Analysis of the effect of job satisfaction, organizational support and leadership style on work motivation and employee perfor-mance). Universitas Hasanuddin.
Subchanifa DPV (2020). Stres kerja, kompetensi, kompensasi dan pengaruhnya terhadap kinerja karyawan dengan motivasi sebagai variabel intervening (Work stress, competence, compensation and its effect on employee performance with motivation as an intervening variable). Int J Islam Bank Financ Res.
Sutrisnoputri A (2018). Hubungan disiplin kerja dan lingkungan kerja dengan kinerja perawat di ruang rawat inap rumah sakit umum daerah Tugurejo Semarang (The relationship between work discipline and work environment with the performance of nurses in the inpatient room of the Tugurejo general hospital, Semarang). Available at: https://ejournal3.undip.ac.id/index.php/jkm/article/viewFile/19814/18734.
Yani A (2007). Nilai-nilai profesionalisme dalam praktek keperawatan, makalah seminar loka karya praktek keperawat-an profesionalisme (The values of pro-fessionalism in nursing practice, seminar papers for professionalism nursing practice workshops). Jakarta: FIK, Universitas Indonesia
