Journal of Health Policy and Management
https://thejhpm.com/index.php/thejhpm
<p>e-ISSN: <a href="https://issn.brin.go.id/terbit/detail/1484202067" target="_blank" rel="noopener">2549-0281</a></p> <p><strong>Publisher</strong>:<strong> </strong><br /><a href="https://pasca.uns.ac.id/S2ikm/" target="_blank" rel="noopener">Masters Program in Public Health,</a><br />Universitas Sebelas Maret, Indonesia</p> <p><strong>Editor in Chief: </strong><br /><a href="http://chpm.fk.ugm.ac.id/index.php/id/home/tentang-kami/profil-sdm/konsultan-dan-peneliti/390-rossi-sanusi" target="_blank" rel="noopener">Dr. Rossi Sanusi,</a><br />Universitas Gadjah Mada, Indonesia</p> <p><strong>Description</strong>:</p> <p>Journal of Health Policy and Management (JHPM) is an electronic, open access, peer-reviewed journal. It publishes research articles in the areas of health policy, health planning, health system, and health care management, with a special focus on low- and middle-income countries. The journal began its publication on October 21, 2015, and it is published twice yearly. Due to increasing paper submission, starting January 1, 2019 (Volume 4) JHPM is published three times yearly (in January, May, and September). </p> <p>The JPHM provides a platform for publishing original and high-quality research that addresses questions pertinent to policy-makers, health care managers, public health researchers, and health care practitioners. The journal covers a broad range of topics from different fields, notably health policy, health management, health economics, epidemiology, social/ public policy, and philosophy. JHPM welcomes studies using multidisciplinary or integrative approaches.</p> <p>Special encouragement is given to research papers addressing health issues in developing countries, as health policy and management issues impacting populations in the developing world are currently under-documented and underreported in the existing international journals.</p> <p>All of the papers published are freely available as downloadable pdf files.<br />JHPM is currently abstracted and indexed in <a href="https://doaj.org/toc/2549-0281?source=%7B%22query%22%3A%7B%22bool%22%3A%7B%22must%22%3A%5B%7B%22terms%22%3A%7B%22index.issn.exact%22%3A%5B%222549-0281%22%5D%7D%7D%5D%7D%7D%2C%22size%22%3A100%2C%22sort%22%3A%5B%7B%22created_date%22%3A%7B%22order%22%3A%22desc%22%7D%7D%5D%2C%22_source%22%3A%7B%7D%2C%22track_total_hits%22%3Atrue%7D" target="_blank" rel="noopener">DOAJ</a>, <a href="https://www.cabdirect.org/globalhealth/search/?q=sn%3A2549-0281" target="_blank" rel="noopener">CABI Global Health</a>, <a href="https://scholar.google.com/citations?user=Ne_Fl6oAAAAJ&hl=en\%22%20ADD_DATE=" target="_blank" rel="noopener">Google Scholar</a>, <a href="https://search.crossref.org/search/works?q=10.26911%2Fthejhpm&from_ui=yes" target="_blank" rel="noopener">CrossRef</a>, <a href="https://sinta.kemdikbud.go.id/journals/profile/3468" target="_blank" rel="noopener">SINTA</a>, <a href="https://garuda.kemdikbud.go.id/journal/view/13068" target="_blank" rel="noopener">GARUDA</a> and a lot more. </p> <p>This journal is accredited by the Ministry of Research, Technology, and Higher Education, Government of Indonesia, No. 21/E/KPT/2018, effective from July 9, 2018, to July 8, 2023.</p>Masters Program in Public Health, Universitas Sebelas Maret, Indonesiaen-USJournal of Health Policy and Management2549-0281Effects of Training and Supervision on Work Performance among Health Workers in Hospital: Meta-Analysis
https://thejhpm.com/index.php/thejhpm/article/view/378
<p><strong>Background:</strong> Performance in an organization is carried out by all existing human resources, both leaders and workers. There are several factors that can affect human resources in carrying out their performance, both factors that come from within human resources and those that come from outside themselves. The purpose of this study was to analyze the effect of training and supervision on the performance of health workers in hospitals, using a meta-analysis of primary studies conducted by previous authors.</p> <p><strong>Subjects and Method:</strong> This article was prepared using a systematic review and meta-analytic study. This research was conducted using the PICO model. The meta-analytic study was carried out by searching for articles from databases in electronic form using Google scholar, PubMed, Science direct, and Springerlink. An article search was conducted from 1 to 18 February 2023. The keywords used were “Performance” AND “Training” AND “supervision” AND “health workers” AND “Multivariate” AND “Cross-Sectional”. The inclusion criteria for this study were complete articles using cross-sectional research, published years from 2013-2023. Analysis of the articles in this study used RevMan 5.3 software.</p> <p><strong>Results:</strong> A total of 10 cross-sectional studies from Africa and Asia were selected for systematic review and meta-analysis. The results of the meta-analysis show that training can improve performance and supervision can improve performance. Health workers who received training had a large influence on improving performance by 1.68 compared to those who did not receive training (aOR= 1.68; 95% CI= 1.37 to 2.05; p= 0.001). Supervised health workers had an influence on improving performance 2.38 times compared to unsupervised health workers (aOR= 2.38; 95% CI= 1.57 to 3.61; p= 0.009).</p> <p><strong>Conclusion:</strong> Training can improve performance and supervision can improve health worker performance.</p> <p> </p> <p><strong>Keywords:</strong> <em>Performance</em>, <em>training, supervision, health workers</em></p> <p> </p> <p><strong>Correspondence: </strong></p> <p>Antina Luturmas, Masters Program in Public Health, Universitas Sebelas Maret. Jl. Ir. Sutami 36A, Surakarta 57126, Central Java, Indonesia. Email: <a href="mailto:antinaluturmas@gmail.com">antinaluturmas@gmail.com</a>. Mobile: +6282387204089</p>Antina LuturmasEti Poncorini PamungkasariHanung Prasetya
Copyright (c) 2024 Journal of Health Policy and Management
2024-01-162024-01-1691415110.26911/thejhpm.2024.09.01.05Study of Compliance of Medical Records Officers with Medical Record Security and Confidentiality Regulations Regional General Hospital dr. Gondo Suwarno Semarang Regency
https://thejhpm.com/index.php/thejhpm/article/view/366
<p><strong>Background:</strong> Regional General Hospital (RSUD) dr. Gondo Suwarno has implemented policies/regulations to maintain the security and confidentiality of medical records as outlined in several Standard Operating Procedures (SPO). Implementation of services often do not comply with these regulations, for several reasons. The purpose of this study is to find out the reasons/causes of these problems by carrying out research on Compliance with Security Regulations and Confidentiality of Hospital Medical Records in Semarang Regency.</p> <p><strong>Subjects and Method:</strong> This type of qualitative descriptive research used a case study approach with observation and interview techniques conducted at Semarang District Hospital in January - April 2022. A total of 5 informants were selected in this study. Data were collected using interview guidelines and observation guidelines. Data is presented descriptively.</p> <p><strong>Results: </strong>The result is dr. Gondo Suwarno already has an SPO to maintain the security and confidentiality of medical records, the procedures of which are in accordance with applicable health minister regulations. Characteristics of medical record officers 86% have Diploma Three in Medical Records and Health Information (D3 RMIK) education, 57% have worked for 25 years or more, and 71% are 50 years old or more. Officers have not fully complied with regulations to maintain the security and confidentiality of medical records, because they are constrained by policy support facilities that have not been fulfilled. Supporting facilities for medical record security and confidentiality policies are not fully available, such as document carrying bags and medical record storage rooms that do not have doors.</p> <p><strong>Conclusion:</strong> SPO for maintaining the security and confidentiality of medical records whose procedures are in accordance with the applicable minister of health regulations, but officers have not fully complied with the regulations for maintaining the security and confidentiality of medical records, due to constraints on supporting policy facilities that have not been fulfilled.</p> <p><strong> </strong></p> <p><strong>Keywords:</strong> compliance, regulation, security, confidentiality.</p> <p><strong> </strong><strong>Correspondence: </strong></p> <p>Adhani Windari. Poltekkes Kemenkes Semarang. Pedalangan, Banyumanik, Kota Semarang, 50268 Jawa Tengah. Email: adhaniwindari@students.undip.ac.id. Mobile: +62 817-0582-584.</p>Adhani WindariSri LestariIsnaini Qoriatul Fadhilah
Copyright (c) 2024 Journal of Health Policy and Management
2024-01-162024-01-1691344010.26911/thejhpm.2024.09.01.04.Analysis of Factors Associated with Work Performance of Inpatient Nurse in Dr. Wahidin Sudirohusodo Hospital, Makassar, Indonesia
https://thejhpm.com/index.php/thejhpm/article/view/363
<p><strong>Background</strong><strong>: </strong>Hospital is a health service institution that provides complete individual health services. The success of a hospital is determined by the performance of its employees. To improve the quality of health services, nurses who are reliable and have good performance are needed. Good nurse performance is expected to have a positive impact on organizational performance, in this case, the hospital itself. This study aims to identify and analyze the factors that influence nurse performance.</p> <p><strong>Subje</strong><strong>cts and</strong><strong> Met</strong><strong>hodes</strong><strong>: </strong>The study design used descriptive analytic using a cross sectional approach. Study location at Dr. Wahidin Sudirohusodo Central General Hospital Makassar in March 2023. Subjects were 272 nurses in the Inpatient Room. Quantitative data analysis, namely univariate, bivariate and path analysis.</p> <p><strong>Results</strong><strong>: </strong>Motivation affects nurse performance (b = 0.63; 95% CI = 0.55 to 0.72; p < 0.001). Job satisfaction affects nurse performance (b = 0.20; 95% CI = 0.30 to 0.30; p < 0.001). Discipline affects nurse performance (b = 0.11; 95% CI = 0.01 to 0.23; p = 0.049). Motivation has an effect on discipline (b = 0.46; 95% CI = 0.39 to 0.53; p < 0.001). Job satisfaction affects discipline (b = 0.30; 95% CI = 0.21 to 0.39; p < 0.001). Leadership effect on discipline (b = 0.27; 95% CI = 0.21 to 0.35; p < 0.001). Motivation has an effect on job satisfaction (b = 0.31; 95% CI = 0.24 to 0.38; p < 0.001). Stress has an effect on job satisfaction (b = 0.06; 95% CI = 0.01 to 0.12; p = 0.036). Leadership influences job satisfaction (b = 0.21; 95% CI = 0.15 to 0.29; p < 0.001). Work environment influences job satisfaction (b = 0.52; 95% CI = 0.45 to 0.59; p < 0.001).</p> <p><strong>Conclusion</strong><strong>: </strong>Nurse performance is influenced by motivation, work discipline, work stress, job satisfaction, leadership, and work environment.</p> <p><strong> </strong></p> <p><strong>Keywords</strong><strong>: </strong>Motivation, discipline, work stress, job satisfaction, leadership, work environment, nurse performance</p> <p> </p> <p><strong>Correspondence:</strong> Andreza. Master’s Program in Public Health, Graduate School, Universitas Sebelas Maret. Jl Ir. Sutami 36 A Kentingan Surakarta, Jawa Tengah, Indonesia. Email : Andrezafauzialghifary@gmail.com. Mobile: 085299015320.</p>AndrezaDidik TamtomoBhisma Murti
Copyright (c) 2024 Journal of Health Policy and Management
2024-01-162024-01-1691526610.26911/thejhpm.2024.09.01.06Factors Associated with Readiness to Adopt Electronic Health Record in Professional Health Workers: A Meta-Analysis
https://thejhpm.com/index.php/thejhpm/article/view/361
<p><strong>Background:</strong> The application of an electronic health record at a health service center is something that needs to be prepared so that such a system can be successful. This study aims to determine the factors that influence the readiness of EHR adoption among health professionals.</p> <p><strong>Subject and Method:</strong> This systematic review and meta-analysis was carried out using the PRISMA guidelines and the PICO model: Population: professional health workers, intervention: computer literate, computer access, high perceived benefit, high self-efficacy, EHR training, technical assistance, comparison: no computer literacy, no computer access, no perceived benefit, low self-efficacy, no EHR training, no technical assistance, outcome: readiness to adopt EHR. Articles are collected from databases like Pubmed, Google Scholar, Science Direct. The keywords used are "electronic health record" OR “EHR” OR “electronic medical record” OR “EMR” OR “electronic patient record” OR “EPR” AND “adoption” OR “readiness” AND “EHR implementation” AND “healthcare professionals “AND “Multivariate analysis”. A total of 13 articles met the inclusion criteria, namely full text articles with a cross-sectional study design, with a relationship size adjusted odds ratio (aOR). Data were analyzed using RevMan 5.3.</p> <p><strong>Result: </strong>Meta-analyses from Myanmar, Saudi Arabia, Ghana, Ethiopia, the Netherlands, and the United States showed that computer literacy (aOR= 1.67; CI 95%= 1.29 to 2.16; p< 0.001), computer access (aOR= 1.93; CI 95%= 1.41 to 2.64; p< 0.001), perceived benefit (aOR= 3.21; CI 95%= 2.27 to 4.56; p< 0.001), self-efficacy (aOR= 1.94; CI 95%= 1.37 to 2.75; p< 0.001), HER training (aOR= 2.20; CI 95%= 1.58 to 3.06; p< 0.001), and technical assistance (aOR= 2.34; CI 95%= 1.26 to 4.35; p= 0.007) influenced in the readiness of EHR adoption in health professionals and it was statistically significant.</p> <p><strong>Conclusion:</strong> Good computer literacy, computer access, high perceived benefits, high self-efficacy, EHR training, and technical support increased the readiness for EHR adoption among professional health workers.</p> <p><strong> </strong></p> <p><strong>Keywords: </strong>electronic health record, EHR, medical records, health services, professional health workers.</p> <p> </p> <p><strong>Correspondence:</strong></p> <p>Purwa Adrianta Wibawa. Master’s Program in Public Health, Universitas Sebelas Maret. Jl. Ir. Sutami 36A, Surakarta, Central Java 57126, Indonesia. Email: purwaadrianta@gmail.com. Mobile: +62 821-3269-7209.</p>Purwa Adrianta WibawaDidik TamtomoBhisma Murti
Copyright (c) 2024 Journal of Health Policy and Management
2024-01-162024-01-169110211810.26911/thejhpm.2024.09.01.10Meta-Analysis the Effects of Working Duration and Working Condition on Satisfaction in Health Workers in Hospital
https://thejhpm.com/index.php/thejhpm/article/view/358
<p><strong>Background: </strong>Job satisfaction of health workers in hospitals is one of the important points for motivation and increasing work effectiveness, high job satisfaction can improve the performance of health workers and patient satisfaction. However, low job satisfaction results in fatigue and a tendency to increase the turnover of health personnel which will exacerbate the condition of health facilities, especially in hospitals. The aim of the research is to conduct a meta-analysis of previous studies that have been conducted on the effect of working time and working conditions on the job satisfaction of health personnel in hospitals.</p> <p><strong>Subjects and Method: </strong>This study is a meta-analysis with PICO. Population: health personnel. Intervention: long working time and good working conditions. Comparison: Working time is short and working conditions are bad. Outcome: job satisfaction. The articles used in this study were obtained from four databases, namely PubMed, Google Scholar, Science Direct, SpringerLink, BMJ, Garuda, SINTA, and the National Library of Indonesia. Keywords used to search for articles “Working Hours” OR “Working Hours Long” AND “Working Conditions” OR “Working Conditions Good” AND “Job Satisfaction” AND “Health Workers” AND “Multivariate”. The articles used were those which are full text in English from 2014 to 2023. Articles were selected using the PRISMA flowchart and analyzed using the application (RevMan) 5.3.</p> <p><strong>Results: </strong>A total of 17 cross-sectional study articles from Belgium, Canada, China Denmark, Ethiopia, Israel and Switzerland. Based on the analysis, health personnel with long working hours reduced job satisfaction 0.47 times compared to health workers with low working hours and this was statistically significant (aOR=0.47; 95% CI=0.12 to 0.92; p=0.030). Health workers with safe working conditions increased job satisfaction 2.75 times compared to health workers with unsafe working conditions and this was statistically significant (aOR=2.75; 95% CI=1.59 to 4.78; p=0.003).</p> <p><strong>Conclusion: </strong>Long working hours reduce the job satisfaction of health personnel and good working conditions increase the job satisfaction of health personnel.</p> <p> </p> <p><strong>Keywords: </strong>Working Time, Working Conditions, Job Satisfaction, Health Personnels</p> <p> </p> <p><strong>Correspondence:</strong></p> <p>Aditya Kurniawan. Masters Program in Public Health, Universitas Sebelas Maret. Jl. Ir. Sutami No. 36A, Surakarta 57126, Central Java, Indonesia. Email: akur88@gmail.com Mobile: +6285642088532</p>Aditya KurniawanDidik Tamtomo Bhisma Murti
Copyright (c) 2024 Journal of Health Policy and Management
2024-01-162024-01-1691789310.26911/thejhpm.2024.09.01.08Implementation of Patient Dissatisfaction among Outpatient at Muslimat General Hospital, Ponorogo, East Java
https://thejhpm.com/index.php/thejhpm/article/view/345
<p><strong>Background:</strong> Patient satisfaction is the result of the patient's assessment of health services by comparing what is expected in accordance with the reality of health services received in a hospital health setting. This study aimed to determine the dissatisfaction of outpatients at Muslimat General Hospital, Ponorogo, East Java.</p> <p><strong>Subjects and Method:</strong> This was a qualitative study, with in-depth interviews with informants. Discussions and interviews were conducted in the community within Muslimat General Hospital, Ponorogo, East Java, Indonesia. A total of 10 outpatient patient were included in this study. The outpatient patient was interviewed in August to September 2022. The transcribed data were analyzed using content analysis. </p> <p><strong>Results:</strong> The distribution of informants based on Responsiveness obtained data from Responsive Officers in handling patient complaints in the area as many as 10 informants (100%) were satisfied while the waiting time was not too long as many as 7 informants (70%) were satisfied while those who felt dissatisfied were 3 informants (30%) informants based on Assurance data obtained. Officers provided information about the patient's disease and experts at work as many as 10 informants (100%) were satisfied. The distribution of informants based on Empathy obtained data. Officers always maintain good communication with patients and officers are able to provide comfort to patients as many as 10 informants (100%) are satisfied. The distribution of informants based on Tangibles obtained data The place was clean and comfortable as many as 7 informants (70%) who were satisfied while those who felt dissatisfied were 3 informants (30%) while the Completeness of the tools used for examination were 8 informants (80%) who were satisfied while who were dissatisfied as many as 2 informants (20%).</p> <p><strong>Conclussion: </strong>Outpatients are satisfied with the service, the waiting time is not too long, and feel that the staff always maintains good communication with patients.</p> <p><strong> </strong></p> <p><strong>Keywords: </strong>reliability, responsiveness, assurance, empathy, tangibles.</p> <p><strong> </strong></p> <p><strong>Correspondence: </strong></p> <p>Katmini. Strada Institute of Health Sciences, Kediri, Indonesia. Jl. In Panjaitan, Siman, East Java. Email: katminitini@gmail.com. Mobile: +62 823-3466-2921.</p>Siti SulasiyahKatminiPrima Dewi Kusumawati
Copyright (c) 2024 Journal of Health Policy and Management
2024-01-162024-01-16919410110.26911/thejhpm.2024.09.01.09Analysis of Loyalty and Quality of Service Against Patient Satisfaction of Social Security Agency of Health and General Patients in Neurology Polyclinic UOBK of Doctor Mohamad Saleh Regional Public Hospital, Probolinggo, East Java
https://thejhpm.com/index.php/thejhpm/article/view/344
<p><strong>Background:</strong> Satisfaction of patients or insurance participants is one of the factors that can be used as a reference in determining the success of a service program. This means that the good quality of a service is not based on the service provider's perception, but based on the consumer's perception because it is the consumer who enjoys the services provided by the company. The study aimed to analyze the effect of loyalty and service quality on SCA patient satisfaction and general patients at the Neurology Polyclinic UOBK Dr. Mohamad Saleh Hospital, Probolinggo City.</p> <p><strong>Subjects and Method:</strong> An observational study with a cross-sectional approach were conducted at Neurology Polyclinic UOBK Dr. Mohamad Saleh Hospital, Probolinggo, East Javaon August 2022. A total of 100 patients were selected for this study. The dependent variable was satisfaction. The independent variable were loyalty and service quality. The data were collected using a set of questionnaires and analyzed using linier regression. </p> <p><strong>Results:</strong> Patient satisfaction increased with good loyalty (b= 2.26; p= 0.002), and good service quality (b= 2.03; p= 0.006).</p> <p><strong>Conclussion: </strong>Patient satisfaction increased with good loyalty (b= 2.26; p= 0.002), and good service quality.</p> <p><strong> </strong></p> <p><strong>Keywords: </strong>satisfaction, service quality, loyalty.</p> <p><strong> </strong></p> <p><strong>Correspondence: </strong></p> <p>Illailatul Musdalifah. Strada Institute of Health Sciences, Kediri, Indonesia. Jl. Manila No.37, Tosaren, Pesantren, Kediri, 64123 East Java. Email: <a href="mailto:yolacipit29@gmail.com">yolacipit29@gmail.com</a>. Mobile: 082332627340.</p>Illailatul MusdalifahIndasahAgusta Dian Ellina
Copyright (c) 2024 Journal of Health Policy and Management
2024-01-162024-01-16911910.26911/thejhpm.2024.09.01.01Meta-Analysis: The Effects of Workload and Social Support on Burnout in Health Workers
https://thejhpm.com/index.php/thejhpm/article/view/342
<p><strong>Background:</strong> Burnout is a psychological syndrome of exhaustion, cynicism and ineffectiveness at work. Some factors causing burnout are workload and family support. The existence of a high workload can increase the incidence of burnout and high social support can prevent burnout in health workers. This study aims to estimate the effect of workload and social support on burnout in health workers.</p> <p><strong>Subjects and Method</strong><strong>:</strong> A systematic review and meta-analysis was carried out using the PRISMA guidelines and the PICO model covering Population = health workers; Intervention = high workload and high social support; Comparison = low workload and low social support; Outcome = burnout. Articles were collected from databases such as PubMed, Science Direct, and Google Schoolar. The keywords used in the database search were workload AND "social support" AND burnout OR fatigue AND "health workers" AND "cross sectional".A total of 12 articles met the inclusion criteria for the meta-analysis and were assessed using RevMan 5.3.</p> <p><strong>Results:</strong> Meta-analysis from France, Afghanistan, Canada, Uganda, Ghana, Ethiopia, Malawi, Brazil, Malaysia and China showed that high workloads can increase burnout in health workers (aOR= 2.37; 95% CI= 1.10 to 5.10; p = 0.003), high social support can reduce the risk of burnout in health workers (aOR= 0.54; 95% CI= 0.42 to 0.71; p= 0.001), and these results were statistically significant.</p> <p><strong>Conclusion:</strong> High workload can increase burnout among health workers and high social support can reduce the risk of burnout in health workers.</p> <p><strong>Keyword</strong><strong>s</strong><strong>:</strong> workload, social support, burnout, health workers</p> <p><strong>Correspondence:</strong></p> <p>Hanifah. Masters Program in Public Health, Universitas Sebelas Maret. Jl. Ir. Sutami 36A, Surakarta, Central Java 57126, Indonesia. Email: hanifah1611@gmail.com. Mobile: 081226829788.</p>HanifahSumardiyonoBhisma Murti
Copyright (c) 2023 Journal of Health Policy and Management
2023-09-162023-09-169124125410.26911/thejhpm.2023.08.03.08Effect of Project Based Learning Method on Knowledge and Learning Activity in Graduate School Students
https://thejhpm.com/index.php/thejhpm/article/view/341
<p><strong>Background</strong><strong>:</strong> The Project Based Learning (PjBL) model is a learning model that can make students have expertise and can understand the learning process. This study aims to look at the application of Project Based Learning (PjBL) to increase student activity, to see the character values and results of student academic achievement in the KKPMT practice subject to achieve competence.</p> <p><strong>Subjects and Method</strong>: RCT research was conducted at STIKes Mitra Husada Karanganyar. The sample consisted of 90 students, 48 students as the control class and 42 students as the experimental class. Student activity is assessed with an observation sheet. Student character is assessed by means of a questionnaire. The results of learning achievement using the posttest and pretest instruments. The mean knowledge scores in both groups were compared by independent t-test.</p> <p><strong>Results:</strong> The knowledge score after the intervention in the project-based learning group (Mean= 71.81; SD= 8.35) was higher than that of the control group (Mean= 67.73; SD= 8.64), and was statistically significant (p= 0.026). Project-based learning is effective in increasing students' knowledge of ICD. The activity score after the intervention in the project-based learning group (Mean= 68.83; SD= 12.87) was the same as the control group (Mean= 68.27; SD= 11.53), but statistically not significant (p= 0.827).</p> <p><strong>Conclusion:</strong> This study concluded that project-based learning was effective in increasing students' knowledge of ICD but project-based learning was not effective in increasing student activity in discussing ICD subjects.</p> <p> </p> <p><strong>Keywords: </strong><em>Project Based Learning, student character, student activity, learning outcomes</em><em>.</em></p> <p><strong> </strong></p> <p><strong>Correspondence: </strong>Yuyun Manggandhi. Masters’ Program in Public Health, Universitas Sebelas maret. Jl. Ir. Sutami 36A, Surakarta 57126, Jawa Tengah, Indonesia. Email: Manggandhi88@gmail.com. Mobile: 0821 3384 6808.</p>Yuyun ManggandhiEti Poncorini PamungkasariSetyo Sri Raharjo
Copyright (c) 2023 Journal of Health Policy and Management
2023-09-162023-09-169123424010.26911/thejhpm.2023.08.03.07Meta Analysis Effects of Completeness of Laboratory Tests and Medicine Supplies on Patient’s Satisfaction Level in Hospital
https://thejhpm.com/index.php/thejhpm/article/view/339
<p><strong>Background:</strong> Satisfaction is a feeling that arises when someone gets a service, this feeling can be in the form of pleasure or disappointment. Service satisfaction at the hospital is very dependent on the patient, if the patient receives poor service then the patient tends to be dissatisfied with the service he gets, so that it can affect the quality of the hospital. This study aimed to analyze the effects of the completeness of laboratory tests and drugs availability on the patient satisfaction in hospital.</p> <p><strong>Subjects and Method:</strong> This was a systematic review and meta-analysis with PICO model. Population: patients visiting the hospital. Intervention: completeness of laboratory tests and drug availability. Comparison: incomplete laboratory tests and no drugs available. Outcome: patient satisfaction. Data collection from databases Google Scholar, PubMed, Science Direct, and Spinger Link. The inclusion criteria used were full papers, cross sectional study, using English language, and published during 2012 and 2022. The keywords used are “Patient Satisfaction level” OR “Patient Satisfaction” AND “Hospital service” AND “Cross sectional”. Articles were analyzed using RevMan 5.3.</p> <p><strong>Results:</strong> Meta-analysis included 14 cross-sectional studies. The completeness of the laboratory test (aOR= 2.19; 95% CI= 1.49 to 3.21; p= 0.001) and drug availability (aOR=2.41; 95% CI=1.15 to 5.03; p= 0.002) increased patient satisfaction.</p> <p><strong>Conclusion:</strong> Completeness of laboratory tests and drug availability increase patient satisfaction.</p> <p><strong>Keywords:</strong> completeness of laboratory tests, drug availability.</p> <p><strong>Correspondence: </strong>Ayunda Prisilia Kusuma Ningtyas. Master’s Program in Public Health, Universitas Sebelas Maret.Jl Ir Sutami no 36 A, Surakarta 57126, Central Java, Indonesia. Email : ayunda.prisilia@gmail.com. Mobile: +6281328520526</p>Ayunda Prisilia Kusuma NingtyasDidik TamtomoHanung Prasetya
Copyright (c) 2024 Journal of Health Policy and Management
2024-01-162024-01-1691677710.26911/thejhpm.2024.09.01.07Meta Analysis of Factors Associated with Job Satisfaction in Health Workers
https://thejhpm.com/index.php/thejhpm/article/view/337
<p><strong>Background</strong><strong>: </strong>Job satisfaction is a perception that is reflected in attitude and focused on behavior towards a job, and is a form of human interaction with the work environment. High job satisfaction is a sign that an agency has done good management. The more satisfied the health workers in an institution, the more maximum their level of performance and productivity so that the goals of the institution can be achieved. The study aims to analyze the factors that affect job satisfaction in health workers based on the results of previous similar studies.</p> <p><strong>Subjects and Method</strong><strong>:</strong> It was a systematic review and meta-analysis study with the PICO as follows: P = health workers, I = high salary, the availability of supervision C = low salary, no supervision O = job satisfaction. The data collection was conducted through the databases, namely: Google Scholar and PubMed. The inclusion criteria used were full English papers with Cross Sectional designs in 2012-2022. The keywords used were “job satisfaction" AND "Associated factors” AND "Health Worker". The articles were analyzed using the Review Manager 5.3 application.</p> <p><strong>Results</strong><strong>: </strong>The meta-analysis was conducted on 8 primary studies from several countries such as Ethiopia, China, and Nepal. The results of the study showed that there was an effect of high salary on job satisfaction. Based on the analysis, high-paid health workers were 1.88 times more likely to be satisfied than low-paid health workers and it was statistically significant (aOR = 1.88; CI 95% = 1.08 to 3.2; p = 0.020). Furthermore, a meta-analysis was conducted on 7 primary studies from northern and eastern parts of Ethiopia. The results of the study showed that there was an effect of supervision on job satisfaction. Healthcare workers who received supervision were 2.93 times more likely to be satisfied than those who were unsupervised and it was statistically significant (aOR = 2.93; CI 95% = 1.51 to 5.66; p= 0.003).</p> <p><strong>Conclusion</strong><strong>: </strong>The provision of high salaries and supervision increases the job satisfaction of health workers.</p> <p> </p> <p><strong>Keywords</strong><strong>:</strong> job satisfaction, related factors, health workers.</p> <p><strong>Correspondence:</strong> Fara Rizky Punjung Hapsari. Masters Program in Public Health, Universitas Sebelas Maret. Jl Ir Sutami no 36 A, Surakarta, Central Java 57126, Indonesia. Email: fararizky92@gmail.com. Mobile Phone: 081230388935.</p>Fara Rizky Punjung HapsariBhisma MurtiDidik Tamtomo
Copyright (c) 2023 Journal of Health Policy and Management
2023-09-162023-09-169121422310.26911/thejhpm.2023.08.03.05Meta-Analysis: Effects of Workload and Work Environment on Work Satisfaction in Health Personnel
https://thejhpm.com/index.php/thejhpm/article/view/336
<p><strong>Background:</strong> Job satisfaction is one of the important points to motivate and improve work efficiency, high job satisfaction can improve the performance of health workers and patient satisfaction. However, low job satisfaction results in fatigue and a tendency to increase the turnover of health workers which will exacerbate the condition of health facilities. The research objective was to analyze the effect of workload and work environment on job satisfaction in health workers.</p> <p><strong>Subjects and Method: </strong>This study is a meta-analysis with PICO. Population: health workers. Intervention: high workload and safe work environment. Comparison: low workload and unsafe work environment. Outcome: job satisfaction. The articles used in this study were obtained from three databases namely Google Scholar, Science Direct and Pubmed. The keywords used to search for articles are “Workload” OR “Job Overload” AND “Safe Work Environment” AND “Job Satisfaction” AND “Health Workers” AND “Multivariate”. The articles used were full text in English from 2012 to 2022. Articles were selected using the PRISMA flowchart and analyzed using the RevMan 5.3 application.</p> <p><strong>Results: </strong>A total of 17 cross-sectional study articles from Ethiopia, Switzerland, Israel, Belgium, China, Canada and Denmark. Based on the analysis, health workers with high workloads reduced job satisfaction 0.47 times compared to health workers with low workloads and this was statistically significant (aOR=0.47; 95% CI=0.24 to 0.92; p=0.030). Health workers with a safe work environment increased job satisfaction 2.75 times compared to health workers with an unsafe work environment and this was statistically significant (aOR=2.75; 95% CI=1.59 to 4.78; p=0.003).</p> <p><strong>Conclusion: </strong>High workload reduces job satisfaction in health personnel and a safe work environment increases job satisfaction in health personnel.</p> <p> </p> <p><strong>Keywords: </strong>workload, work environment, job satisfaction</p> <p><strong>Correspondence: </strong>Galuh Wulansari. Masters Program in Public Health, Universitas Sebelas Maret. Jl. Ir. Sutami 36A, Surakarta 57126, Jawa Tengah, Indonesia. Email: <a href="mailto:Galuhwulan61@gmail.com">Galuhwulan61@gmail.com</a>. Mobile: 085601548168.</p>Galuh WulansariBhisma MurtiDidik Tamtomo
Copyright (c) 2023 Journal of Health Policy and Management
2023-09-162023-09-169118920010.26911/thejhpm.2023.08.03.03Meta Analysis: Effects of Supervision Support, Feedback, and Training on Utilization of Routine Health Information System in Health Workers
https://thejhpm.com/index.php/thejhpm/article/view/335
<p><strong>Background</strong><strong>:</strong> Routine health information is an important pillar in health planning, decision making, and improving health programs, as well as providing effective and efficient health services. This study aims to estimate the magnitude of the influence of supervision support, feedback, and training on the use of routine health information systems (SIKR), through a meta-analysis of primary studies conducted by previous researchers.</p> <p><strong>Subjects and Method</strong>: This study is a systematic review and meta-analysis using the PRISMA flow chart and the PICO model. Population: health workers. Intervention: there is supervision support, there is feedback, and there is training. Comparison: no supervision support, no feedback, and no training. Outcome: Utilization of SIKR. The online databases used are Google Scholar, PubMed, and ProQuest with the keywords (Routine Health Information Utilization” OR “Management Health Information System”) AND (“Supportive Supervision” OR “Regular Supervision”) AND (Feedback OR “Regular Feedback ”) AND Training OR “HMIS Training” AND “Health Worker” OR “Health Professionals” AND “Cross sectional” AND aOR. There were 14 cross-sectional studies published in 2013-2023 that met the inclusion criteria. Analysis was performed with RevMan 5.3.</p> <p><strong>Results:</strong> A meta-analysis was carried out on 14 articles with a cross-sectional study design from Ethiopia on health workers with a sample size of 6,088. The results of the meta-analysis showed that health workers who received supervised support 1.77 times to utilize SIKR compared to those who did not receive supervised support (aOR= 1.77; 95% CI= 1.21 to 2.59; p=0.003), health workers who received feedback 2.15 times to using CIC compared to those who did not receive feedback (aOR= 2.15; 95% CI= 1.29 to 3.58; p=0.003), and health workers who received training 2.65 times to use CIC compared to those who did not receive training (aOR= 2.65; CI 95 %= 1.70 to 4.13; p<0.001).</p> <p><strong>Conclusion: </strong>There is support for supervision, feedback/feedback, training/training can increase the utilization of routine health information systems.</p> <p> </p> <p><strong>Keywords: </strong>Supervision support, feedback, training, use of SIKR.</p> <p><strong>Correspondence: </strong>Dinta Lestari, Masters Program in Public Health, Universitas Sebelas Maret. Jl. Ir. Sutami 36A, Surakarta 57126, Jawa Tengah, Indonesia. Email: <a href="mailto:dintalestari99@gmail.com">dintalestari99@gmail.com</a>. Mobile: 082183568772</p>Dinta LestariDidik TamtomoBhisma Murti
Copyright (c) 2023 Journal of Health Policy and Management
2023-09-162023-09-169120121310.26911/thejhpm.2023.08.03.04Implementation of Hospital Internal Audit Policy
https://thejhpm.com/index.php/thejhpm/article/view/333
<p><strong>Background:</strong> Out of 7 people in the Internal Audit Unit (SPI) in a hospital, only 1 person is not concurrently serving as the Head of SPI. SPI is the main requirement in carrying out duties and can be a problem in the implementation of hospital internal audit policies by SPI and if this is left unchecked, the public services provided by the hospital can be of less quality. the purpose of this study is to know and analyze the implementation of internal audit policies, factors that support and hinder the implementation of internal audit, find models for implementing internal audit policies in Hospital A.</p> <p><strong>Subjects and Method:</strong> qualitative research design. The research was conducted at Aisyiyah Bojonegoro Hospital. The target population consists of 1 director, 6 department heads and 4 SPI auditors. The technique and size of sampling is done by means of the population being the sample. the dependent and independent variables of interest are the implementation of the Hospital Internal Audit policy. Variable measurement methods or instruments by means of interviews and data analysis methods using data triangulation.</p> <p><strong>Results:</strong> The implementation of internal audit policy from the communication aspect has been carried out well, the Resource aspect has not been implemented properly, the Disposition aspect has not been implemented properly, the Organizational Structure aspect is carried out properly. The appointment of SPI personnel needs to take into account the competence of the auditor or provide auditor competency training, exemption from concurrent duties and full-time positions, structuring systematic career paths and providing special incentives, maintaining consistency of communication and conducting audits in all work units</p> <p><strong>Conclusion:</strong> This research can produce implications for model development in the implementation of hospital internal audit policies in accordance with Edward III's theory and then developed with the involvement of the Hospital Internal Auditors Association. Through this it is expected that the implementation of internal audit policies is more comprehensive in implementing aspects of organizational structure, resources, disposition and communication.</p> <p><strong>Keywords:</strong> implementation, policy, internal audit, hospital</p> <p><strong>Correspondence: </strong>Sudalhar. University of 17 August 1945 Surabaya, Semolowaru Street Number 45, Menur Pumpungan, Sukolilo District, Surabaya, East Java 60118. Email: <a href="mailto:dalharaljafar@gmail.com">dalharaljafar@gmail.com</a>. Mobile: 08125928651</p>Sudalhar SudalharRudy HandokoAyun Maduwinarti
Copyright (c) 2023 Journal of Health Policy and Management
2023-09-162023-09-169122423310.26911/thejhpm.2023.08.03.06Meta-Analysis of the Effectiveness of Teledentistry on Patients Satisfaction
https://thejhpm.com/index.php/thejhpm/article/view/331
<p><strong>Background: </strong>Preventive strategies of caries prevention, such as topical fluoridation or drinking water, have been effective in inhibiting the development of carious lesions. Teledentistry is an alternative service that combines dentistry with long-distance telecommunication technology for consultation and treatment planning that can be used for dental and oral health education to increase public awareness. The purpose of this study was to analyze the effectiveness of teledentistry on patient satisfaction.</p> <p><strong>Subjects and Method</strong>: This study was a meta-analysis with the following PICO, population: patients. Intervention: teledentistry. Comparison: conventional (outpatient). Outcome: patients satisfaction. The articles used in this study were obtained from three databases, namely Google Scholar, Pubmed, and Science Direct. Keywords to search for articles are “teledentistry” OR “oral hygiene” AND “multimedia” OR “smartphone app” OR “online social media” AND “patient satisfaction”. The articles included are full text English with a randomized control trial study design from 2013 to 2023. The selection of articles was carried out using the PRISMA flow diagram. Articles were analyzed using the Review Manager 5.3 application.</p> <p><strong>Results: </strong>A total of 9 case studies from the continents of Europe (Netherlands, Germany, Italy), North America (Pennsylvania), and Asia (India, Saudi Arabia, Iran) were selected for systematic review and meta-analysis. The results showed that 1.05 units of teledentistry increased patient satisfaction compared to not being given teledentistry. Statistical results (SMD = 1.05; 95% CI= 0.64 to 1.46; p < 0.001).</p> <p><strong>Conclusion: </strong>Teledentistry increased patient satisfaction</p> <p> </p> <p><strong>Keywords: </strong>teledentistry, oral hygiene, online social media, patients satisfaction</p> <p><strong>Correspondence: </strong>Wimmy Safaati Utsani. Masters of Public Health, Universitas Sebelas Maret. Jl. Ir. Sutami 36A, Surakarta 57126, Central Java, Indonesia. Email: wimmysafaatiutsani@gmail.com. Mobile: +6285725333556</p>Wimmy Safaati UtsaniArgyo DemartotoBhisma Murti
Copyright (c) 2023 Journal of Health Policy and Management
2023-09-162023-09-169117818810.26911/thejhpm.2023.08.03.02Factors Related to the Implementation of X-Ray Radiation Safety Management in the Radiology Unit in East Kalimantan, Indonesia
https://thejhpm.com/index.php/thejhpm/article/view/329
<p><strong>Background:</strong> The hospital is a complex public health service and a research center for medicine. The wider the function of a hospital, the more complex the equipment and facilities available. One of the specialist supporting medical services in hospitals is radiology using X-ray machines. The use of diagnostic radiology X-rays in Indonesia continues to grow. The aim of the study was to determine the factors that influence the implementation of X-ray radiation safety management in the Radiology Work Unit of the Province of East Kalimantan.</p> <p><strong>Subjects and Method</strong><strong>:</strong> An observational study with a cross-sectional design was conducted in Radiology Working Unit, East Kalimantan Province in October 2022. A total of 173 respondents were selected using proportional random sampling. The dependent variable is the implementation of X-ray radiation safety management. The independent variables are man, money, method, material and machine. The data were collected using a questionnaire, and analyzed using a linear regression test.</p> <p><strong>Results:</strong> Man (b= 0.49; p<0.001), money (b= 0.20; p= 0.007), method (b= 0.47; p<0.001), material (b= 0.23; p= 0.002), and machine (b= 0.11; p= 0.050) have effects on the implementation of X-ray radiation safety management in radiology work units.</p> <p><strong>Conclusion:</strong> Man, money, method, material, and machine significantly influence the implementation of X-ray radiation safety management in radiology work units.</p> <p><strong> </strong></p> <p><strong>Keyword</strong><strong>s</strong><strong>:</strong> management, X-ray radiation safety.</p> <p> </p> <p><strong>Correspondence:</strong></p> <p>Sri Warsuni Almas. Masters Program of Public Health, Strada Institute of Health Sciences, Indonesia. Jl. Manila No.37, Tosaren, Kec. Pesantren, Kota Kediri, Jawa Timur 64123. Email: sriwarsuni99@gmail.com. Mobile: +62 822-5455-3137.</p>Sri Warsuni AlmasYuly PeristiowatiRatna Wardani
Copyright (c) 2023 Journal of Health Policy and Management
2023-09-162023-09-169117017710.26911/thejhpm.2023.08.03.01Analysis of Factors Influencing The Implementation of Public Safety Center Services Using Technology Acceptance Model and Unified Theory of Acceptance and Use of Technology Methods Among Pediatric Patients at Dr. Iskak Hospital, Tulungagung, East Java
https://thejhpm.com/index.php/thejhpm/article/view/328
<p><strong>Background:</strong> A pediatric emergency is a clinical situation with life-threatening risks without prompt and adequate management. The Public Safety Center (PSC) is the spearhead of the service to get a quick response and function as a service provider for emergency patients and to coordinate with the intended health facility. The purpose of this study was to analyze the factors that influence the implementation of the use of PSC services using the TAM and UTAUT methods in pediatric patients at RSUD dr. Iskak Tulungagung.</p> <p><strong>Subjects and Method: </strong>Observational research was conducted at RSUD Dr. Iskak, Tulungagung, East Java from August to October 2022. A total of 130 children were selected for this study. The dependent variable is the implementation of the public safety center (PSC). The independent variables are the Technology Acceptance Model (TAM) and the Unified Theory of Acceptance and Use of Technology (UTAUT). Data were collected using a questionnaire, and analyzed using path analysis.</p> <p class="Yeti"><strong>Results:</strong> Perceived benefits (p < 0.001), perceived convenience (p < 0.001) have a significant effect on PSC implementation. Work expectations (p= 0.068), business expectations (p= 0.436), and facilitating conditions (p= 0.106) are related to PSC implementation but not statistically significant.</p> <p class="Yeti"><strong>Conclusion:</strong> Perceived benefits, perceived convenience significantly influence the implementation of PSC.</p> <p class="Yeti"><strong> </strong><strong>Keywords: </strong>child, emergency, PSC, TAM, UTAUT.</p> <p class="Yeti"><strong>Correspondence:</strong></p> <p>Zuhrotul Aini. Master’s Program of Public Health, Strada Institute of Health Sciences, Indonesia. Jl. Manila No.37, Tosaren, Kec. Pesantren, Kota Kediri, Jawa Timur 64123. Email: ainizuhri74@gmail.com. Mobile: +62 812-3336-2126.</p>Zuhrotul AiniYuly PeristiowatiAgusta Dian Ellina
Copyright (c) 2023 Journal of Health Policy and Management
2023-05-162023-05-169115916910.26911/thejhpm.2023.08.02.08Meta Analysis the Effectiveness of Mobile-Based Stress Management Application on Stress and Depression among Workers
https://thejhpm.com/index.php/thejhpm/article/view/327
<p>Background: The application of stress management at this time really needs a smartphone application to prevent the occurrence of severe mental disorders, reduce stress levels and use this application more effectively. The purpose of this study is to conduct a meta-analysis with the aim of studying and estimating the effectiveness of mobile-based stress management applications on stress and depression in workers.<br />Subjects and Method: This study is a meta-analysis using PICO, Population: Workers, Intervention: Using a mobile-based stress management application, Comparison: Not using a mobile-based stress management application, Output: Stress and Depression. The process of searching for articles between 2012-2022 uses 5 databases: PubMed, Google Scholar, ProQuest, Science Direct and Scopus. The keywords used are “stress” OR “depression” AND “apps” OR “digital health” OR “mobile health” OR “message text” OR “phone calls” OR “website” OR “email” AND “employee” OR “ worker”. Inclusion criteria: article must be a full paper with Randomized Controlled Trial (RCT), article using English, population namely workers, mobile-based stress management application intervention, reported results are stress, depression, include research results number of respondents, average -mean score and standard deviation (SD). Articles that met the requirements were analyzed using the RevMan 5.3 application. <br />Results: There were 14 articles with a Randomized Controlled Trial (RCT) research design originating from Germany, Spain, Switzerland, England, America, Thailand, Taiwan, Korea, Vietnam which were carried out by meta-analysis. The size of the stress sample is 4,865 workers. The meta-analysis shows that workers who use the mobile-based stress management application have 1.08 units lower stress than do not use the mobile-based stress management application, and it is statistically significant (SMD = -1.08; 95% CI = -1.70 to -0.45; p= 0.007). The sample size for depression is 3,983 workers. Workers using the mobile-based stress management application had depression 0.47 units lower than those not using the mobile-based stress management application, and it was statistically significant (SMD = -0.47; 95% CI = -0.85 to -0.10; p = 0.01).<br />Conclusion: Mobile-based stress management application use reduces stress and depresssion in workers.<br />Keywords: stress, depression, stress-based mobile application, worker, employee, meta analysis</p><p>Correspondence:Niken Yuliani Untari. Masters Program in Public Health, Universitas Sebelas Maret. Jl. Ir. Sutami 36A, Surakarta 57126, Central Java. Email: nikenyuliani1978@gmail.com. Mobile: +6281215810608</p><p>Journal of Health Policy and Management (2023)<br /><a href="https://doi.org/10.26911/thejhpm.2023.08.02.06">https://doi.org/10.26911/thejhpm.2023.08.02.06</a></p>Niken Yuliani UntariDidik TamtomoHanung Prasetya
Copyright (c) 2023 Journal of Health Policy and Management
2023-05-162023-05-1691134146Evaluation of Regional Public Services Agency Implementation at Community Health Center in Mojokerto, East Java
https://thejhpm.com/index.php/thejhpm/article/view/326
<p>Background: The phenomenon of the limitations of the community health center in managing budget expenditures can be seen when the beginning of the year cannot be realized. The limitations on spending on goods and services are also faced by community health centers every year. Changing the status of the community health center to regional public service agency (RPSA) allows the community health center to improve the quality of public health services. This study aimed to explore the evaluation of RPSA at community health center. <br />Subject and Method: This was a qualitative study, with interviews with key informants. Discussions and interviews were conducted at community health center in the working area of Mojokerto district health office, Mojokerto, East Java, Indonesia from August to September, 2022. Participants: interview involved 27 informants, and 1 triangulated informant. The transcribed data were analyzed using content analysis.<br />Results: A total of 27 Community Health Centers were ready to implement the Community Health Center RPSA because they have met the technical and administrative requirements for implementing Community Health Centers as RPSA. Government support is still lacking, seen from the absence of regional regulations after the establishment of the BLUDs that help the flexibility of the community health center. The support from the Mojokerto District Health Office is still considered low because 27 community health center stated that they had never been visited by the Health Office during their monitoring activities at the community health center.<br />Conclusion: A total of 27 Community Health Centers are ready to implement the Community Health Center RPSA. <br />Keywords: community health center, regional public services agecy, RPSA, Mojokerto.</p><p>Correspondence:Herin Setyorini. Graduate School, STRADA Indonesia Institute of Health Sciences. Jl. Manila No.37, Tosaren, Pesantren, Kediri, 64123, East Java, Indonesia. Email: herinsetyorini07@-gmail.com. Mobile: +62 821-3248-2108.</p><p>Journal of Health Policy and Management (2023)<br /><a href="https://doi.org/10.26911/thejhpm.2023.08.02.07">https://doi.org/10.26911/thejhpm.2023.08.02.07</a></p>Herin SetyoriniAgus SantosaPrima Dewi
Copyright (c) 2023 Journal of Health Policy and Management
2023-05-162023-05-1691147158Factors Associated with Doctor Satisfaction at Pondok Kopi Jakarta Islamic Hospital in 2021
https://thejhpm.com/index.php/thejhpm/article/view/324
<p class="Yeti"><strong>Background:</strong> Until now, doctor satisfaction has never been thoroughly measured at RSIJ Pondok Kopi. Based on the report of the Pondok Kopi RSIJ Medical Committee, there has been an increase in the number of doctor resignations from 2019 to 2021. This study aims to analyze factors related to doctor satisfaction at Pondok Kopi RSIJ.</p><p class="Yeti">Subjects and Methods: in this study, the Mix Method with a Cross Sectional design, where data collection was carried out using questionnaires and in-depth interviews as the instruments. The sample used in this study were 74 respondents who were doctors at RSIJ Pondok Kopi.</p><p class="Yeti"><strong>Results: </strong>This study showed that out of 74 respondents there were 38 doctors (51.4%) who were satisfied, and 36 doctors (48.6%) who were dissatisfied. Bivariate results show that all variables have a relationship with doctor satisfaction. The results of the multivariate analysis also found that the dominant variable was the doctor's level of commitment with Odds Ratio = 18.730 (CI = 2.525-138.914), which means that doctors who have a bad commitment have a risk of 18.730 times the chance of assessing dissatisfaction.</p><p class="Yeti"><strong>Conclusion:</strong> Researchers recommend further intervention and control of hospital management to fulfill doctors' rights and obligations, so as to increase doctor satisfaction.</p><p class="Yeti"> </p><p class="Yeti">Keywords: Job Satisfaction, Health Service Compensation, Work Environment</p>Fitri YantiEmma RachmawatiHermawan Saputra
Copyright (c) 2024 Journal of Health Policy and Management
2024-01-162024-01-1691213310.26911/thejhpm.2024.09.01.03