Effect of Quality of Health Care on Outpatients’ Satisfaction (A Study from Laboratory of Ba’a General Hospital, Rote Ndao, East Nusa Tenggara, Indonesia, Year 2022). J Health Policy Manage. 2023;8(2):74-85. Accessed November 5, 2025. https://thejhpm.com/index.php/thejhpm/article/view/320