Ghufroni, A., R. B. Adriani, and D. Tamtomo. “Effects of Patient and Physioterapist Characteristics on Perceived Quality of Physiotherapy Care at Dr. Moewardi Hospital, Surakarta”. Journal of Health Policy and Management, vol. 2, no. 1, June 2017, pp. 67-78, http://thejhpm.com/index.php/thejhpm/article/view/25.